& CO

About

The person behind the practice.

Who runs Kaizen

I'm Jordan Scowen — and Kaizen & Co is built on one idea: that most companies are quietly overspending on IT, and almost nobody independent is looking.

I bring 12+ years in IT lifecycle and IT operations — managing the full asset lifecycle across multiple sectors and platforms. That breadth matters: seeing how different organisations run their estates has given me a wide view of the issues that quietly drive up IT cost, and how the same patterns of waste repeat from one company to the next.

That's paired with hands-on project management experience, including project delivery at Virgin Media — running complex, moving-part work to a result. Cost optimisation isn't just spotting the waste; it's leading the change to fix it without disrupting the business. The delivery side is what turns a report into real savings.

It's a background built specifically around what Kaizen does: seeing an IT estate whole, from procurement through to end-of-life, and turning waste into savings and a cleaner, better-run estate.

How I work

I work as a single, independent specialist — which is deliberate, not a limitation. It means the person who reviews your estate is the person who does the work; there's no account manager in between, no junior hand-off, and no sales team with a quota. You get senior attention on every part of it.

And I'm genuinely independent. I don't sell hardware, I don't resell software, and I take no commission from any vendor. That matters, because it means my only interest is finding you the right answer — not the one that pays me a margin. If the honest finding is that there's little to save, I'll tell you that too.

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Independent · Vendor-neutral · Senior attention